2828 Montsevelier - Jura - Les Mengartes 37

©2023 FAMELINK SA. All rights reserved.

Privacy Policy

Last updated: January, 2024


DarLink (hereinafter referred to as "DarLink" or "We") is committed to protecting the privacy of all our users. We have established this Privacy Policy to demonstrate our dedication to your rights and privacy protection. If you have any inquiries regarding the contents of this policy, please consult this Privacy Policy for information on how to contact us. Your use of our app, website, or other related services (hereinafter referred to as "Service") signifies your agreement to the terms of this Privacy Policy.


1 PRIVACY POLICY


Each time you visit our website or app, you provide various personal data related to your visit, based on your interactions. It is important to understand the privacy policies of any website when you provide personal data using the Service. If a website does not readily provide its privacy policy, you should request a copy. At DarLink, we only use the personal data you share with us in the course of using our services. Unless otherwise specified, we do not use your personal data for any other purpose. We undertake not to sell your personal data to third parties and not to grant third parties access to your personal data, except as provided in our terms of service and/or in this policy, or as required by law.


2 TYPES OF PERSONAL DATA COLLECTED, USE AND SHARE OF THE COLLECTED PERSONAL DATA


DarLink does not rent or sell your information to anyone. Communications with your virtual friends through our platform are not shared with any company, except for our affiliated companies, legal representatives, or service providers.

We gather information that you willingly provide to us, along with certain technical data from your mobile device or web browser.

Here is a list of the personal information that is collected and stored during your experience with DarLink. Some of this information may be shared with service providers who assist us in delivering your experience with DarLink. The specific services for which this information is shared are detailed below.

At DarLink, we collect certain personal information for specific purposes. During the registration process, we ask for your first name so that we can address you personally. We also collect your gender to tailor interactions with virtual friends. This information is collected at the time of registration.

Other profile details, such as your birthday or work status, are gathered when you update your profile, and these too are used to enhance your communication with virtual friends.

Your email address is essential for registration, allowing us to send you password recovery instructions and marketing information. It is collected at registration and shared with external services for the purpose of sending automated emails and service-related offers. However, this sharing is limited to your first name and email address only.

For a more personalized experience, we gather facts about your life, including interests and hobbies, during interactions in DarLink’s text or voice chats. The names of individuals mentioned in chats are also collected for this purpose, and neither of these types of information is shared externally.

We utilize external services to recognize objects and faces in images you send to your virtual friend during chat sessions. Similarly, we store text and voice messages you send to your virtual friend to refine the AI's capabilities. These messages, however, remain private and are not shared.

Lastly, we monitor and store your usage data to track engagement and analyze product performance. This data is shared with external services that help us process and understand usage patterns.

Please note that you can withdraw or opt-out of our marketing communications at any time, thereby revoking your consent.


3 DEVICE INFORMATION


DarLink collects specific information from and about the computers, phones, and other web-connected devices you use to access our platform. We integrate this data across the various devices you employ.

This device information aids us in conducting user research spanning our customer demographics, interests, and behaviors. None of this data personally identifies you. We may also share aggregated user statistics to describe our services to current and prospective business partners, as well as to other third parties for lawful purposes.

Identifiers: We collect unique identifiers such as your device ID to distinguish your device from others.

Device Attributes: We gather information about your device, which includes the operating system, hardware, software versions, and browser type. This helps us ensure compatibility and optimize our service for your device.

Data from Device Settings: When you enable certain settings on your device, like granting access to your camera or photos, we receive this information. It allows us to provide features that require these permissions.

Network and Connections: Details such as the name of your mobile operator or Internet Service Provider (ISP), your language preference, and time zone are collected to better understand how you use our service and to tailor it to your network conditions.

Cookie Data: We store data from cookies on your device, which includes cookie IDs and settings, to remember your preferences and provide a more personalized experience. This collection is exclusive to our website. For more detailed information on how we use cookies, please refer to the "Cookies" section of our privacy policy.


4 COOKIES


DarLink employs analytics tools from reputable third parties to continually enhance your browsing experience on our website/app. Our trusted partners, who assist in advertising and analytics, may place cookies on your device.


We encourage you to review their privacy policies to ensure you are comfortable with how they use cookies.


a) The use of Google Analytics and Google DoubleClick falls under the Google Privacy Policy; b) The use of Facebook Pixel is governed by the Facebook Privacy Policy; c) The use of Adroll adheres to the Adroll Privacy Notice; d) The use of Criteo is in accordance with the Criteo Privacy Policy; e) The use of Yahoo follows the Yahoo Privacy Policy; f) The use of Microsoft Bing Ads is subject to the Microsoft Privacy Statement; g) 


5 MODE AND PLACE OF PROCESSING THE PERSONAL DATA

The Data Controller at DarLink processes the personal data of its users diligently and implements appropriate security measures to prevent unauthorized access, disclosure, alteration, or unauthorized destruction of personal data.

The processing of personal data is conducted using computers and/or IT-enabled tools, in accordance with organizational procedures and modes strictly related to the purposes indicated. Besides the Data Controller, in some cases, personal data may be accessed by specific types of personnel involved in the operation of the website (such as administration, sales, marketing, legal, system administration) or by external entities (like third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed, when necessary, as Data Processors by the Data Controller.

The Personal Data is processed at the Data Controller’s operational offices and in any other locations where the parties involved in the processing are situated.


6 RETENTION TIME AND DELETION OF PERSONAL DATA


You have the right to modify or delete your Personal Data at any time by removing your profile from the DarLink app or website.

Alternatively, you can contact our Support Team, who will assist you through the process.

Your Personal Data is retained for the duration necessary to provide the services to you, and you can request that DarLink, as the Data Controller, suspend or remove your Personal Data. To delete Personal Data collected during your use of our Website/App, please send a request to our Support Team. Processing this request may take some time, and we appreciate your patience. It's important to note that altering or deleting your Personal Data will only affect data in our database for future activities and communications. These changes will not retroactively alter or delete emails or Personal Data that DarLink may have already shared with other users, credit card companies, or any third parties as outlined in this Privacy Policy. Also, if you delete your Personal Data from the Website/App but continue using other DarLink services, you may still receive communications from us about those services. While we may choose to retain your Personal Data for legal reasons and the legitimate interests of the Data Controller, please be aware that some content might persist due to cached internet pages beyond DarLink's control, even after membership termination and deletion of personal data.


7 CHANGES TO THIS PRIVACY POLICY


We reserve the right to replace, modify or amend this Privacy Policy at its own discretion. It is your responsibility to review this page and check for any Privacy Policy updates. Please note the latest modification date on the top of the Privacy Policy.


8 DATA CONTROLLER CONTACT INFORMATION


Data controller of the website is FameLink SA - CHE-443.347.069 - Les Mengartes 37 - 2828 Montsevelier - Jura - CH Suisse - contact@darlink.ai

9 RIGHTS OF EU USERS


In addition to the rights outlined in this Privacy Policy, if you are located in the European Union, as a data subject, you have several rights under the GDPR while using DarLink:

Right to Access: You have the right to obtain confirmation as to whether or not your personal information is being processed by us. If so, you can access your personal information and receive details about (a) the purposes of the processing; (b) the categories of personal information; (c) the recipients of the personal information; (d) the planned storage duration or the criteria for determining this period.

Right to a Copy: Upon request and verification of your identity, and ensuring it does not negatively impact the rights and freedoms of others, we will provide a copy of your personal information.

Right to Erasure: You can request the deletion of your personal information, and we will comply without undue delay if (a) the information is no longer necessary for the purposes it was collected; (b) you withdraw consent and there's no other legal ground for processing; (c) you object to processing and there are no overriding legitimate reasons for it; (d) the information has been unlawfully processed; (e) the information must be erased for legal compliance.

Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another entity, provided (a) the processing is based on consent or a contract, and (b) the processing is automated.

Withdrawal of Consent: You may withdraw your consent for the processing of your personal information at any time, which won't affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint: You can lodge a complaint with a supervisory authority in the EU member state of your residence, workplace, or the place of the alleged infringement if you believe the processing of your personal information infringes GDPR.


10. ACCEPTANCE OF THIS PRIVACY POLICY


Your use of the DarLink website and app, including any privacy concerns, is governed by this Privacy Policy and the associated Terms of Use. By using DarLink, you agree to the terms of this Privacy Policy and the Terms of Use. You affirm and warrant that you will not create any databases, websites, software, legal entities, or services that compete with DarLink. Any such behavior will be thoroughly investigated, and appropriate legal actions, including civil, criminal, and injunctive remedies, will be pursued. Acceptance of this Privacy Policy and applicable Terms of Use is a precondition for the use of DarLink and our services.